Privacy policy
This policy explains how we handle personal information when you browse, place an order or contact us through our store.
Privacy contact
Contact support@nosnna.shop about personal information. The seller's full legal name, responsible person, business address and telephone number have not yet been published. Updates will appear in our Store Information and Legal Notice.
Information collected
We collect information you provide, such as your name, email address, phone number, delivery and billing addresses, order details, transaction history and support messages. Cookies and similar technologies may collect your IP address, device and browser information, pages visited, cart and purchase interactions, and identifiers linking a visit to an advertisement.
Payments are processed through payment providers. Their privacy information also applies to the details you submit to their payment services.
How information is used
- To receive orders, process payments, arrange delivery, handle returns, exchanges and refunds, and send related updates.
- To answer support requests and verify the relevant person or order.
- To detect misuse or fraudulent payments and operate the service securely.
- To understand browsing and purchasing activity and improve product information and services.
- To link advertising visits to orders and measure or improve advertising performance.
- To send promotional messages where the necessary consent has been obtained.
- To maintain accounting records and meet applicable legal obligations.
Service providers and sharing
Shopify provides the store and checkout platform. Payment providers, shipping and fulfilment partners, and support or technology providers may handle information needed to deliver their services. Fulfilment partners may receive the recipient's contact details, delivery address and order information needed to dispatch an order.
Technology providers may process product selections, cart details and visit-source information to maintain the shopping session, complete checkout and attribute orders to marketing activity.
TikTok measurement features are used for advertising performance. Information handled may include advertising identifiers, visit-source information, browsing and purchase events, and device or browser identifiers.
Information may also be disclosed with your consent or when legally required. Sharing and processing are limited to the relevant purposes and remain subject to applicable law.
International processing
Shopify and other providers may process information outside your country of residence, depending on their locations and systems. Where the law requires information or consent for an international transfer, those requirements apply. Contact us with questions about processing locations, recipients or safeguards.
Retention and security
Information is retained for the relevant purposes, order-related obligations and legally required recordkeeping periods. Information no longer needed is deleted or processed so it no longer identifies you. Access controls and other measures appropriate to the information are used to manage its security. Contact us with questions about these measures.
Your requests and choices
Depending on applicable law, you may request access to, correction or deletion of personal information, details of its use, or restrictions on its use or disclosure. Email support@nosnna.shop. We may verify your identity or an agent's authority before responding. If a request cannot be fulfilled under applicable law, we will explain the reason.
You can unsubscribe from promotional emails using their unsubscribe instructions or by contacting support. Necessary order or service communications may continue.
Cookies and similar technologies
Cookies, local storage and pixels support the cart and checkout, store preferences, help prevent misuse, and measure browsing or advertising activity. Visit-source information may be stored and linked to a cart or order. The current referral integration uses a 30-day validity period for visit-source information; other storage periods depend on the provider and settings.
Manage cookies through your browser or device settings and local storage through its site-data controls. Restricting storage may affect the cart or checkout. Deleting browser cookies alone may not stop every type of advertising measurement. Advertising choices may also be available through the relevant advertising service or device settings.
Related information: Shopify Privacy Policy and TikTok Privacy Policy.
Updates and contact
Changes to this policy will be published with their effective date. Any notices or consent required by applicable law will be handled accordingly.